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All the latest on the MSP industry, the technologies it uses, and the customers it serves. Highlight has spent the last 20 years watching that relationship and how those services are delivered and consumed. As an independent source of truth, we get a lot of honest feedback and opinion from both sides about what customers want and what difficulties MSPs face delivering it.

Read our thoughts, below.

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The netEvidence teams aim to repeat their 2009 success when a triumphant crew took first place in their class. This year, the enthusiastic sailing contingent from netEvidence’s management, development and sales teams are entering two…

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An organisation’s servers are the foundation for virtually all key business IT Services, so the performance of these technologies is critical. With Highlight Host Reporting, managers can minimise server downtime, reduce disruptions to business Applications,…

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Highlight has become an essential tool for Service Providers and Fortune 500 Enterprises to give them the confidence that their technology infrastructure is running their business operations efficiently. Today, Highlight monitors over 3000 customers in…

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Announced on Wednesday 29 July in Mayfair, London, the awards recognised both products and users for their innovation in the IT industry. Techworld is part of IDG Communications, the world’s largest IT publishing company, and…

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Through its clear and graphical format, Highlight now makes the cloud a fully auditable environment by providing total visibility of all cloud Services such as networks, VoIP, email and CRM. Already used by many FTSE…

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