Case studies


Countrywide Identifies Network Issues 80% faster with Highlight and Meraki – Highlight case study Countrywide Identifies Network Issues 80% faster with Highlight and Meraki – Highlight case study

Countrywide Healthcare assures its busy Meraki WiFi-based dispatch network using the Highlight Service Assurance Platform, leading to an 80% reduction in time to problem identification whilst spending 71% less than on com…

28/09/2023
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Gamma increases Meraki SD-WAN customer retention by 24.6% with Highlight – Highlight case study Gamma increases Meraki SD-WAN customer retention by 24.6% with Highlight – Highlight case study

When Gamma Telecom delivers its industry-leading Cisco Meraki SD-WAN solution to customers, it relies on the Highlight Service Assurance platform to provide a 24.6% increase in customer retention and a 30% reduction in su…

28/09/2023
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Highlight helps retailer improve efficiency of SD-WAN support – Highlight case study Highlight helps retailer improve efficiency of SD-WAN support – Highlight case study

The Highlight Service Assurance Platform is helping a retailer with 500 regional branches, offering a solution the enables the business to take full advantage of its recent Meraki SD-WAN installation. Highlight’s unified …

03/02/2023
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Alliance for Better Care uses Highlight to ensure efficient vaccine service – Highlight case study Alliance for Better Care uses Highlight to ensure efficient vaccine service – Highlight case study

Alliance for Better Care (ABC) is a not-for-profit federation of 46 GP practices across East Surrey and North West Sussex. ABC not only supports GP practices to be sustainable, but also assists with partnerships in their …

30/08/2022
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Visionist improves management of government infrastructure – Highlight case study Visionist improves management of government infrastructure – Highlight case study

Visionist, experts in digital transformation and IT service management, gains full insight into the health of a government department’s infrastructure and full visibility of service performance with Highlight. With the he…

30/08/2022
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Verizon delivers Ikeas new intelligent hybrid service – Highlight case study Verizon delivers Ikeas new intelligent hybrid service – Highlight case study

Having a fast and efficient network is critical for Ikea. The company’s primary challenge is to ensure the performance of its core in-store processes and vital applications such as those for designing kitchen layouts. A p…

30/08/2022
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