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With 2019 rapidly approaching, service providers are under more pressure than ever as customer expectations continue to rise. Service providers must go above and beyond to exceed these expectations and fulfill promises that have been made. Conventional contracts and SLAs alone are no longer sufficient and will not provide the assurance that customers require to operate their businesses smoothly and hassle-free.

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Guildford, UK - 25 September 2018: P2C Communications, a managed service provider based in Farnham, Surrey has selected Highlight’s network and application monitoring service to enhance its customer service, and to give its account management team the perfect sales tool.

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We were delighted to walk away with the title of Best Cloud Platform-based Managed Service Solution at the first Managed Services & Hosting Awards in London on the 19th September.

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The inaugural Managed Services and Hosting (MSH) Awards take place on the 19th September and we’re pleased to announce that we’re shortlisted for two categories:

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Highlight’s Martin Gay recently took part in the Prudential Ride London 100, raising money for the Naomi House Children’s Hospice. A cracking achievement, especially considering everything he had to endure to make it to the finish line!

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Last week we had Ed Earl, a 16-year-old Grammar student from Guildford, join us for a week as part of his Summer work placement. Having just finished his GCSEs, Ed is considering a career in IT, so Highlight was a good fit for him. Before he left, we had a chat with him about his experience.

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