netEvidence announces the appointments of new personnel to help drive the company’s ongoing expansion. A move to new larger premises at its current location at The Mill, Abbey Mill Business Park in Lower Eashing, Surrey in mid-November has been selected to accommodate the growing company.
Over the past three years, netEvidence has averaged an annual 25 per cent increase in revenues which coincides with the company’s significant investment in the technical capabilities of its Highlight cloud-based monitoring and reporting service. Highlight is now built on a service-orientated architecture which is extremely flexible and scalable. This means that netEvidence’s partner community can respond more quickly to their customers’ demands and generate new products and services to better support their markets.
Richard Thomas, MD of netEvidence says: “We’re delighted to welcome such an excellent group of new recruits that bring with them a wealth of expertise, experiences, innovative ideas and great enthusiasm. The ability to stay on the same business park whilst expanding our office space is a real bonus and will provide the best possible environment for our continued growth and success.”
Michael Topic has been appointed as Technical Product Manager. He looks after the product design of Highlight alongside the development team. He works with partners and direct customers to identify potential issues and improvements that guide the most valuable elements to be incorporated into future versions of the Highlight platform.
Before joining netEvidence, Michael worked with Amazon on its global catalogue system, managing a technical initiative to change a product catalogue batch system that updated every day to one that updated within 15 minutes. He also launched the catalogues behind Amazon’s German video rental and French consumer electronics businesses. Most recently, Michael designed and delivered BT’s employee rewards and recognition programmes to encourage good work.
Michael says, “The role at netEvidence was an ideal fit with my skill set; it’s a real opportunity that I was keen to grasp since there are lots of opportunities to grow the business. Our aim is to become leaders in product design with what is already an excellent product that we believe can be even better.”
Mia Worthington has taken on the role of Media Author and Trainer. Mia develops all documentation including release notes, the contextual help in Highlight, and the Help & Support Centre website. She is also producing the Highlight product video tutorials. Mia works with the Operations team to develop bespoke training for new partners and as part of the Product team to ensure new features provide an intuitive user experience.
Previously, Mia was an IT Trainer at Hampshire Constabulary and a pre-sales analyst at Xerox.
Mia says, “The media author role is a great fit with my background in pre-sales and IT training. Our aim is to ensure our documentation is comprehensive yet concise. By integrating graphics and written content into the Highlight application, we can offer more ‘user assistance’, making the product even easier to use.
“netEvidence is a small, fast-moving company, and the role offers lots of opportunities to make a difference. Software developers don’t want to spend their time writing documentation. Working alongside development, I make sure our innovative features are fully explained in each new release and thus immediately useful to our users.”
Katharine Allen has been appointed Sales Account Manager to recruit new partners and to help manage netEvidence’s existing relationships with organisations such as Daisy, Excell and Telstra.
In her previous role, Katharine looked after international partner relations for a forensics and cybersecurity firm in Covent Garden.
Katharine adds, “netEvidence had an immediate appeal – they have a solid and strong product that delivers lots of value to both partners and end users. Highlight means end users place greater value in their relationship with partners, whilst the partners can offer a more transparent service as well as save money.”
Sean Patten is Server Support Engineer looking after Highlight systems, helping to keep the infrastructure up to date as well as managing customer questions and tickets across all partners.
Previously Sean worked as a support engineer at Landmark, part of the Daily Mail Group.
Sean concludes, “It was netEvidence’s professionalism, the people and their enthusiasm that really attracted me to the company. It is an excellent environment in which to progress my career; I have a clearly defined role and enjoy being part of a dynamic team.”
- Published: 28 October 2015