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According to the Channel Pro Network*, nearly half of IT channel companies say their SMB customers are using wireless technology that is at least eight years old. Ouch! 

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Have you realised how important WiFi has become to you? It’s crazy to think that there was a time we survived without the Internet and still led connected lives. Now, we depend on WiFi connections. Everywhere you go, you can almost guarantee that you can connect to the Internet through a smart device, whether that’s on the road, the beach or in the air. There seems to be no excuse to not be connected.

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It’s a no brainer that Managed Service Providers need to be providing some form of Application Performance Monitoring for their corporate customers. As an MSP, how can you determine which tool is best to meet requirements?

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Over the years, applications have become increasingly complex to manage. With the adoption of Service-Orientated architecture, the Cloud, Hybrid IT and Big Data, applications are now more distributed than ever with hundreds upon thousands being managed by third party services, not to forget the complications around Shadow IT.

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All Managed Service Providers ultimately have common goals; delivering effective services, driving out costs from their business, and offering prices to their customers to suit individual requirements and, differentiating those prices from competitors. When it comes down to effective cost control, performance management is a key factor.

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The migration of applications into the Cloud has increased the need for Application Performance Management for both Managed Service Providers (MSPs) and Corporate Customers across every vertical market sector. The availability and overall user experience of business applications is a focal point for businesses. Without visibility, the close monitoring and management of business-critical applications performance cannot be achieved effectively, leaving end users too often unaware of what is causing poor performance of their applications. 

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