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Long story. Bear with me.

It’s 24 hours before the opening of a major Telecoms trade show, a few years back. We’re in the main hall, which is a seething, chaotic mass of fork lift trucks, electricians, carpenters, and marketing executives. Not wanting a close encounter with any of these if I can help it, I am standing off to one side with Phillipe (the show is in Paris) admiring the consequences of a recent intervention by the building services team, of which Phillipe is part.

Phillipe’s team had been asked to clear a blockage in a large waste pipe which happened to run across the ceiling, twenty feet above the show floor.

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More and more public sector organisations have been moving into a Network and Applications outsourcing model, purchasing their IT services from multiple suppliers.

This style of disaggregated procurement can lead to fragmented and disjointed management of IT services which are critical to the organisation.

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Software-defined WAN (SD-WAN) is fast becoming the talk of the town. Cisco and Gartner have both predicted that the segment will grow from $129 million last year to $1.24 billion in 2020. That’s an eye watering rate of growth, but what is behind this growth and what might we expect from the service in 2017? Here, we aim to take a look at what lies in store for the SD-WAN market in the year 2017 from the potential introduction of Artificial Intelligence to the upgrading of networks, and the security liabilities that need to be addressed.

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As the Unified Communications (UC) market matures, more and more businesses are coming to rely on systems like Cisco’s UC suite and Microsoft’s Skype for Business. These UC platforms have replaced traditional automatic telephone switching (PABX) systems to deliver new ways of working for greater employee mobility and enhanced collaboration. However, not all is going well...

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Richard Thomas, CEO of Highlight, who established the company in 2000, talks about Highlight past present and future...

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Continuing the interview with Richard Thomas, CEO of Highlight...

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