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intY, the number one cloud distributor, is continuing to enhance its service offering after announcing a new, strategic partnership with cloud services firm Highlight. This agreement will allow intY partners to access a brand-new suite of monitoring network and application solutions, which are now available through its award-winning portal CASCADE.
Highlight provides accurate and impartial evidence of applications and network service performance across all locations; coloured ‘heat tiles’ provide a graphical display so that the user can see actionable information on the performance of services. It also provides a detailed picture of any network stability problems that may be impacting the way in which a business is operating. In practice, if an internet connection is laboured, Highlight will pinpoint the cause so action can be taken accordingly.
Additionally, Highlight provides detailed health information across all services, continually checking for any congestion or errors. intY partners can use this information to proactively spot any potential developing problems before the service is affected, ensuring that the user receives an early warning and they can work with customers quickly to limit downtime.
intY is the first cloud distributor to launch Highlight, as part of its cloud portfolio and, in doing so, reinforces its continual commitment to elevating its services for its partners, in order to address the most critical of IT needs, as well as strengthening its own vendor portfolio.
This latest partnership for intY reinforces its continual commitment to elevating services for its partners, in order to address the most critical of IT needs, as well as strengthening its own vendor portfolio.
Antony Byford, Channel Sales Manager says:
We are delighted that intY has selected Highlight to enhance its cloud service wrap. intY and Highlight have very strong shared aims, enabling their channel partners to see service performance clearly and remove unnecessary complexities in managing their end customers. We recently sponsored intYs annual partner conference intY Cloud Fest in September which was a great chance to meet their global partner network.
Craig Joseph, COO at intY commented:
We see Highlight as an excellent addition to our cloud services portfolio. As a VAR or MSP, you have a responsibility to ensure that your clients have the smoothest of experiences while under your care. Highlight, will enable our partners to do this, taking customer care to a whole new level and allowing them to reinforce their position as a truly trusted IT provider.
intY is a bleeding edge distributor of Cloud services from the biggest Cloud software vendors in the world, including Microsoft, Acronis and Symantec. CASCADE, intY’s award-winning, self-service portal and the original Cloud Marketplace, enables partners to seamlessly order and manage Cloud services for their customers 24/7. This is all underpinned by intY’s exceptional multi-vendor support.
Since it was founded in 1997, intY has developed unparalleled expertise and knowledge in distributing Cloud services, ensuring that partners have access to the latest Cloud solutions at a competitive price, with the training and support to go to market fast. intY’s breadth of experience and success in the Cloud marketplace is reflected not only in its global reach, with operations in the UK, US and main-land Europe, but also in the depth of its partnerships with the biggest names in the industry. It is a Microsoft CSP Indirect Provider, Microsoft Gold Partner, Symantec’s first Cloud aggregator partner and an Acronis Platinum partner. For more information, please see: www.inty.co.uk
Since the year 2000, Highlight has enabled Service Providers and Enterprise Corporates to see clearly both network and applications performance in real-time. As well as delivering visibility and analytics, Highlight enables service providers and enterprise customers to both have visibility of the same accurate, easy to use graphical information. This critical data supports the right conversations concerning issue resolution, planning and capacity management. Highlight supports and enhances ICT expansion, new technology deployment and cloud transition initiatives, where both providers and corporates are confident in the partnership.
Highlight is software as a service, delivering powerful value to the business performance of service providers and enterprise corporates around the world. Highlight is fast and easy to deploy. Highlight’s simple pricing structures and zero CAPEX makes it a business enabler which is budget sensitive. Highlight guarantees providers and corporates better business results in network and applications service management, operations and customer experience.
The Highlight service is used in 90 countries, on 6,000 enterprise networks including 40% of the FTSE-100. Highlight, providing the best provider and corporate customer value and experience at a competitive price.
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