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To gain a full understanding of how its employees experience its digital services, Jardine Lloyd Thompson (JLT), the leading British-based global insurance and benefits consulting business, has adopted netEvidence’s Highlight SaaS monitoring.

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London South Bank University has selected netEvidence’s Highlight SAAS monitoring to ensure that all of its digital business services are running effectively. The University’s Clearing system was the first to benefit; Highlight uncovered issues in the supporting technologies so corrective action could be taken before any systems outage occurred.

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Looking forward to exhibiting at the Local Government Association’s annual event next week (2-4 July) in Manchester.  If you’re attending, we’ll be on stand C53

Having worked with councils around the country from many years – both direct and via our partners - we’ll be showing how Highlight is helping local authorities to view and understand vital frontline services such as planning, benefits, fines, etc. 

Visibility and control are big issues at the moment, particularly as council leaders strive to deliver not just solid services but ones that bring in steady streams of income.

We will show council members and executives that Highlight can deliver peace of mind that these vital services are up and running, delivering what they need to, when they need to, so that residents can interact when they want and how they want.

netEvidence continues the expansion of its sales team with the appointment of Ruth Bullimore as Head of Enterprise Sales.  Ruth, who previously worked for HP and BMC Software, will focus on expanding the sales of netEvidence’s Highlight ‘digital window’ service direct to enterprise customers.

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Azzurri has extended its use of the Highlight service to provide total visibility and proof of delivery of its new range of enhanced services.  The result is that Highlight is now part of Azzurri’s standard management service and is also a key component within the managed services for high volume customers.

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AIRCOM International, a leading independent network planning and optimisation solutions provider, is one of the first users of netEvidence’s new Highlight Flow Support. Through its online portal, Highlight Flow Support provides AIRCOM with full visibility into valuable Flow data about its network users and Applications, peak usage times, and traffic routing.