Most monitoring tools were founded on a single enterprise, on-premises assumption, baking this limitation into the core DNA of their products In a service provider environment, where the requirement is to handle multiple customers and their increasingly complicated ICT estates, in a multi-tiered hierarchy, this approach doesn’t scale well at all. Betting your service provider business on these tools leads to operational compromises and inefficiencies that impact the responsiveness and competitiveness of your service offerings.
The service providers gamechanger – Highlight white paper
Peter Savereux 
