Be a trusted partner
Customers want you to be a trusted member of their team.
Highlight enables the information-rich communication and transparency to do just that.
Differentiate your services
Highlight is a tool for you and your customers. Add value to how your customers engage with you and their networks.
Provide the right insights at the right time to create a differentiated experience and deliver outcomes rather than commodities.
By adding value at every stage of the process, you create a more meaningful service.
Stay visible to customers, deliver experiences and outcomes, and drive growth.
Better serve your customers and they’ll better serve you.
How Highlight helps
Built specifically to help service providers commercially succeed, we enable transparency and trust through communication and insights. Highlight lets you:
Focus on the right data
With tailored interfaces for sales teams, service managers and customers — everyone has the information they need to make the right decisions.
Close more deals
Armed with targeted insights, sales teams can add value throughout the sales process, upsell the right customer at the right time and grow.
Highlight is a tool for you and your customers. We’ve built Highlight to match the service provider commercial model. The productisation process couldn’t be easier.
When both you and your customers have simple access to the right data, communication is easier, more rewarding and outcome-oriented.
Become a consultant
With actionable insights about your customers, it’s a simple step to include consulting services within your portfolio. Increase margin and add value.
Partner with resellers and let them log in and see only what they need to see. Manage hundreds or thousands of accounts and effortlessly navigate between estates.
Advanced white space analysis
Identify key opportunities to expand the scope of what you do. Upsell the right services and deliver margin-rich outcomes.
Focus on insights and deliver clarity using a platform designed for communication. Highlight enables a streamlined and differentiated outcome that is more than the sum of its parts.
Proactively support your customers and grow alongside them. Minimise disruption and become a trusted member of your customer’s IT department.
The results speak for themselves
Stop drowning in data.
Harness the right information to differentiate your services and enable commercial success.
Take the first step towards
better customer relationships.
Speak with a Highlight network services expert. Start transforming the value
of your network and create more profitable customer relationships today.