Highlight is constantly adding new capabilities to better facilitate communication between Service Providers and the customer organisations that use their connectivity services. As an independent source of truth, we get a lot of honest feedback and opinion from both sides about what customers want and what difficulties MSPs face delivering it.
Highlight continues to lead the way in network observability innovation with the introduction of Cisco Meraki connectivity tests in its latest 24.9 release. This cutting-edge feature, now available in Beta in the 24.9 upd…
21/08/2024
“The Highlight Service Observability Platform ensures that IT managers and support teams responsible for the smooth operation of business IT services are not living in a digital void.” says Dave Mitchell, revi…
05/06/2024
Fill out the form on this page to instantly access a recording of this webinar session Technology is the lifeblood of modern business. Every outage has the potential to have a direct effect on the revenue and reputation o…
22/05/2024
Highlight has integrated Cisco ThousandEyes digital experience monitoring into its Service Observability Platform. This strategic collaboration aims to empower organisations by providing a single service observability sol…
01/05/2024
Service assurance experts, Highlight, will be showcasing a host of new Cisco Catalyst, Cisco Meraki and ThousandEyes feature innovations and integrations whilst exhibiting at Cisco Live EMEA in Amsterdam, February 5th – 8…
29/01/2024
In our previous article, Why Do Enterprises Need a Managed Service Provider Anyway?, we talked about how Managed Service Providers (MSPs) must focus on the ‘managed’ aspect of their offerings if they are to fight their cu…
09/11/2023
