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We have built a wealth of e-books, whitepapers, case studies and more on Highlight and common themes in the Managed Services marketplace.


Transitioning to Managed Services for Cisco Partners – Highlight Info Sheet Transitioning to Managed Services for Cisco Partners – Highlight Info Sheet

Cisco service provider and systems integrator partners are embracing managed services as a route to building longer term, recurring revenue relationships with their customers. Customer IT departments need help as they com…

02/02/2024
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Countrywide Identifies Network Issues 80% faster with Highlight and Meraki – Highlight case study Countrywide Identifies Network Issues 80% faster with Highlight and Meraki – Highlight case study

Countrywide Healthcare assures its busy Meraki WiFi-based dispatch network using the Highlight Service Assurance Platform, leading to an 80% reduction in time to problem identification whilst spending 71% less than on com…

28/09/2023
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Gamma increases Meraki SD-WAN customer retention by 24.6% with Highlight – Highlight case study Gamma increases Meraki SD-WAN customer retention by 24.6% with Highlight – Highlight case study

When Gamma Telecom delivers its industry-leading Cisco Meraki SD-WAN solution to customers, it relies on the Highlight Service Assurance platform to provide a 24.6% increase in customer retention and a 30% reduction in su…

28/09/2023
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Highlight helps retailer improve efficiency of SD-WAN support – Highlight case study Highlight helps retailer improve efficiency of SD-WAN support – Highlight case study

The Highlight Service Assurance Platform is helping a retailer with 500 regional branches, offering a solution the enables the business to take full advantage of its recent Meraki SD-WAN installation. Highlight’s unified …

03/02/2023
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Actionable Insights Service – Highlight product information Actionable Insights Service – Highlight product information

Fill out the form on this page to download the Actionable Insights Service product information sheet. Actionable Insights is a SaaS reporting service for Highlight partners. It utilises data drawn from the Highlight Servi…

29/11/2022
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Highlight platform overview – Highlight product information Highlight platform overview – Highlight product information

The Highlight Service Assurance Platform enables communication between Service Providers and the Enterprise customers that use their connectivity services, enhancing network service performance analysis and enabling relat…

30/08/2022
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