Gamma increases Meraki SD-WAN customer retention by 24.6% with Highlight – Highlight case study
Highlight Ltd. | 28/09/2023
When Gamma Telecom delivers its industry-leading Cisco Meraki SD-WAN solution to customers, it relies on the Highlight Service Assurance platform to provide a 24.6% increase in customer retention and a 30% reduction in support escalations. The adoption of Highlight for a true managed SD-WAN service has established a significant upsell pipeline.