An isometric illustration showing network users on one side of a black chasm and managed service providers on the other. There are bridges from both sides of the chasm leading to the calming island of the Highlight Service Observability Platform.

The service observability solution

The Highlight Service Observability Platform provides a shared understanding of how your network services are performing, enabling productive communication between network management staff and end-users at all levels.

Whether you’re an enterprise organisation or a managed service provider, go beyond technical monitoring and use the Highlight platform to create networks services that work for everybody.

What’s new at Highlight

Free Webinar Session: The Top 5 IT Observability Issues Costing You Money
News News Free Webinar Session: The Top 5 IT Observability Issues Costing You Money

11:00 BST, 18th June 2024 – 45-minute online session. Technology is the lifeblood of modern business. Every outage has the potential to have a direct effect on the revenue and reputation of a business. To thrive, business…

Read more
Highlight Launches ThousandEyes Digital Experience Integration
News News Highlight Launches ThousandEyes Digital Experience Integration

Highlight has integrated Cisco ThousandEyes digital experience monitoring into its Service Observability Platform. This strategic collaboration aims to empower organisations by providing a single service observability sol…

Read more
Highlight Supports Cisco Managed Services Focus at Cisco Live EMEA 2024
News News Highlight Supports Cisco Managed Services Focus at Cisco Live EMEA 2024

Service assurance experts, Highlight, will be showcasing a host of new Cisco Catalyst, Cisco Meraki and ThousandEyes feature innovations and integrations whilst exhibiting at Cisco Live EMEA in Amsterdam, February 5th – 8…

Read more

The Highlight Service Assurance Platform
What does Highlight provide?

The real value of a network service lies in how it empowers an organisation to achieve its goals. The Highlight Service Assurance Platform goes beyond the technical monitoring of individual components by focusing on the network service as-a-whole, empowering both Service Providers and Enterprise organisations.

Who does Highlight help?

The Highlight platform is designed to help people in both Service Provider and Enterprise organisations. For Sales Managers, Product Managers, Service Managers, IT Managers, Operations and more – Highlight provides network service transparency and enables clear open communication.

Extensive platform features

First-rate Service Assurance doesn’t come easily. The Highlight platform has been continuously developed for more than two decades by a dedicated team of in-house software developers, resulting in a feature-packed experience with an intuitive user experience.


Organisations already succeeding with Highlight

“Together with Highlight we’re delivering a service that takes all the worry away from the customer in running and depending on an advanced network, giving them the freedom to focus on what’s important to them, their business.”

Paul Bulmer, Director of Product Management at Maintel


Take the first step towards better customer relationships

Speak with a Highlight network services expert and start transforming the value of your network to create more profitable customer relationships.

Get in touch