Every MSP estate leans on ping monitoring somewhere; cameras and sensors, kit on customer networks you don’t control and devices where an IP address is all you’ll ever have. The…
Read MoreMonitoring and Service Observability for MSPs
Create effective and trusted managed network services, enabled by the Highlight Monitoring & Service Observability Platform – Fast-deployment, multi-tenant SaaS monitoring and observability in the cloud for actionable insights across all your customers, locations and technologies.
Latest news
The latest news and insights at Highlight
One New Zealand, one of three largest telecommunications providers in the country, has selected the Highlight Service Observability Platform to enhance its managed network services and give customers clearer visibility…
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Highlight announces that IPTel Solutions, one of Australia’s leading wireless and enterprise networking businesses, has selected the Highlight Service Observability platform as a core component of its managed services strategy.…
Read MoreMore than 4,000 organisations deploy Highlight across 100,000+ locations worldwide
Features
Cloud-based network monitoring transformed for how business actually works
The Highlight Service Observability Platform is designed to manage network services effectively. It helps users focus on key service data without the clutter of raw technical noise.
Superior network visibility with Insight UI
Immediate recognition and understanding of the state of the network for global IT directors, technical support operatives or branch-level users.
Be proactive and never miss an issue with hyper-relevant alerting
Highlight’s customisable alerts help you strike the Goldilocks zone — not too many, not too few, just right for your organisation.
Complex cross-technology IT reporting made manageable from one platform
Create accurate and relevant reports for stakeholders in minutes. No more collating data from multiple sources or spending hours editing spreadsheets.
Scalable and secure multi-tenant access for any organisation
Highlight’s native multi-tenant structure provides controlled access to service data across teams and departments. Manage multiple teams, regions or divisions from a single, scalable platform.
We’re here to help
Tell us your requirements and one of our expert team members will show you how the Highlight Service Observability Platform can solve your network service management challenges.
Integrations
All your vendors and technologies integrated in one platform
The Highlight platform integrates 85+ different vendor services – giving you a single platform for visibility, support and IT management, no matter the technology.
“Highlight really comes into its own when I can look at the dashboard within any specified time and see exactly what happened in an outage window. We have found it has delivered an astounding 80% reduction in time to identify network issues”
Jonathan Price
IT Manager at Countrywide Healthcare
Take the first step towards better managed services
The Highlight Service Observability Platform is designed to enable effective and trusted managed services. It helps users focus on key service data without the clutter of raw technical noise.
