Service Assurance that builds trust

The Highlight Service Assurance Platform collects and analyses complex network data, transforming it into an intuitive web portal. With access to the same clear information, Service Providers and their customers can form long-lasting, satisfying relationships based on trust.

Service Assurance that builds trust

The Highlight Service Assurance Platform collects and analyses complex network data, transforming it into an intuitive web portal. With access to the same clear information, Service Providers and their customers can form long-lasting, satisfying relationships based on trust.

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Why Service Assurance?

The real value of a network service lies in how it empowers an organisation to achieve its goals. Service Assurance goes beyond the technical monitoring of individual components by focusing on the network service as-a-whole, empowering Service Providers and Enterprise organisations with a shared point of truth and providing a trusted basis for communication.

How does Highlight help your organisation?

The Highlight Service Assurance Platform is designed to facilitate communication between Service Providers and the customer organisations that use their connectivity services, enhancing network service performance analysis and breaking the cycle of trust-to-bust.

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Enterprise

Service Assurance for

Service Providers

  • Deliver a more compelling, differentiated and reliable service
  • Provide independent third-party evidence for SLA performance to retain customer trust
  • Expand service metric access to customers and non-technical staff

Enterprise

  • See the critical network service metrics that matter to your organisation customers and non-technical staff
  • Accelerate communication and problem solving with Service Providers
  • Justify infrastructure investment with real-time and historical performance metrics

Organisations already
succeeding with Highlight

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"Before Highlight, we just didn't know if we had a problem. We couldn't see what was happening. Today, our IT services are faster, more stable and we know when services are approaching capacity. With this information we can justify any further investment for increased bandwidth and it removes any perception that we are upgrading for the sake of it."
 
Anthony Pugh - IT Service Manager at Elis
Gamma

 
"Highlight was the silver bullet. We use Highlight to provide Service Assurance across our customer's environments. The big bonus is that we share the same information with customers so they can see how their service is performing. No information is redacted and all data is real-time, so customers can hold our feet to the fire to ensure they get the services they expect."
 
Dave Macfarlane - Managing Director at Gamma

Tell us your requirements

The Highlight Service Assurance Platform isn't a traditional networking monitoring tool. Our platform directly connects services and commercial value, providing direct insights tailored to your teams and your customers. Our approach has many advantages over traditional players.

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Traditional Network
Monitoring
Demonstrate the true value of your network
Easily productised for service differentiation

Tailored and purpose-built dashboards for service providers

Success based cost model that scales as you sell

Easy to deploy, configure and use

Provide business-centric insights, nontechnical jargon
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Who benefits?

Highlight can help many people in your organisation. Sales Managers, Product Managers, Customer Service Managers, IT Managers, Operations and more...

Turn data into insights

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Our intuitive and tailored interface surfaces the right data to the right people at the right time

Close more deals

Close more deals

Audit existing networks, quote using real numbers and communicate results effectively

New ways to grow

New ways to grow

Enable real white space analysis with understandable insights about your services

Maximise efficiency

Maximise_efficiency

Understand growth, identify waste and contextualise decisions with real data

Take the first step towards
better customer relationships.

Speak with a Highlight network services expert. Start transforming the value of your network and create more profitable customer relationships today.