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See above
the crowd

Cloud-based network monitoring and reporting - powered by Highlight

Enables Sales, Service Managers and Operations Managers to see clearly, showing managed services through a single pane of glass

Provides accurate, impartial evidence of applications and network service performance across all locations

Creates trusted advisor relationships between service providers and their corporate customers

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How Highlight works

Network performance management

  • View your entire network and all applications in a single pane of glass
  • Unique heat tiles provide clear and actionable information
  • Advanced customisation so you always see what is important
  • Perfectly displays on large and small screens
Highlight Product Interface
Drilling into detail

Full visibility
of networks and applications

  • You don’t have to be an engineer to drill down through clear, real-time graphical information, understand and manage performance issues
  • Highlight is designed for users of all departments and technical abilities:
Sales Service Management Operations Customers

Key features of Highlight

and much more… Full feature list

The Highlight reporting engine

Highlight's reporting engine enables efficiency

  • Clear detailed reports on what needs immediate attention
  • Proactively manage business performance with full control of evidence
  • Visibility through customisable reports sent directly to your email inbox

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Highlight gets you to the heart of the matter in seconds

Learn more
"It’s this single pane of glass across all our services that makes Highlight so special – it enables us to respond quickly with the right actions."
David Groves, Director of Product Management, Maintel
"Highlight delivers a shared source of trusted information to both the customers and ourselves. It’s the key to having sensible and tactical conversations."
Paul Cragg, Director, Confido
"The big benefit of Highlight is that it drives user engagement; it’s an excellent way for people to see how a connection or an application is performing.”
Mike Ayers, Chief Commercial Office, GCI

What does Highlight monitor?

  • With Highlight's powerful capability you can monitor your entire network in real-time with ease
  • For the full list of devices and datapoints expand the sections below

Routers, Hosts/Servers, Switches, WiFi Access Points, Firewalls, WAN Accelerators

Network Traffic, Availability, Bandwidth, Circuit errors, Discards and Queue delay, Round trip delay, Packet loss, Jitter, MOS, DNS response, HTTP load time, Applications, Server Memory, Server CPU, Disk Space, Router CPU, VLANs, VRFs, QoS Classes, EtherChannel elements, Website Availability

APCC, Aruba, Avaya, Broadcom, Checkpoint, Cisco, Digi Portserver, digiEnterprise, Draytek, Enterasys, Extreme, F5, Fortigate, Fraunhofer FOKUS, HP, H3C, Huawei, Juniper, Microsoft, MikroTik, Mitel, Netgear, NetScaler, NetSNMP, NetVanta, Nortel, OneAccessm Palo Alto, Quintum, Rapid City Communications, ReadyNas, Riverbed, RouterBoard, SAF Tenika, Samsung, Sonic, Stonesoft, VirtAccessm, VMWare, Watchguard, Zhone, ZyXEL

Want more information?

Highlight's network monitoring solution is used on

100,000+ devices, by 7,500+ customers in 90+ countries