An isometric illustration showing network users on one side of a black chasm and managed service providers on the other. There are bridges from both sides of the chasm leading to the calming island of the Highlight Service Observability Platform.

The service observability solution

Highlight Service Observability Platform: The SaaS cloud-based network visibility solution with a difference.

Simply and securely shared Highlight data empowers network service managers to increase support efficiency, make accurate capacity decisions using real data and remove barriers to IT investment.

What’s new at Highlight

Highlight Platform Reviewed by Industry Legend Dave Mitchell of Binary Testing
Editorial & Press Editorial & Press Highlight Platform Reviewed by Industry Legend Dave Mitchell of Binary Testing

“The Highlight Service Observability Platform ensures that IT managers and support teams responsible for the smooth operation of business IT services are not living in a digital void.” says network technology …

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24.9 Release: Highlight Introduces Advanced Meraki Connectivity Tests
Platform Updates Platform Updates 24.9 Release: Highlight Introduces Advanced Meraki Connectivity Tests

Highlight continues to lead the way in network observability innovation with the introduction of Cisco Meraki connectivity tests in its latest 24.9 release. This cutting-edge feature, now available in Beta in the 24.9 upd…

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Free Webinar Session: The Top 5 IT Observability Issues Costing You Money
News News Free Webinar Session: The Top 5 IT Observability Issues Costing You Money

Fill out the form on this page to instantly access a recording of this webinar session Technology is the lifeblood of modern business. Every outage has the potential to have a direct effect on the revenue and reputation o…

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The Highlight Service Assurance Platform
What does Highlight provide?

The real value of a network service lies in how it empowers an organisation to achieve its goals. The Highlight Service Assurance Platform goes beyond the technical monitoring of individual components by focusing on the network service as-a-whole, empowering both Service Providers and Enterprise organisations.

Who does Highlight help?

The Highlight platform is designed to help people in both Service Provider and Enterprise organisations. For Sales Managers, Product Managers, Service Managers, IT Managers, Operations and more – Highlight provides network service transparency and enables clear open communication.

Extensive platform features

First-rate Service Assurance doesn’t come easily. The Highlight platform has been continuously developed for more than two decades by a dedicated team of in-house software developers, resulting in a feature-packed experience with an intuitive user experience.


Organisations already succeeding with Highlight

“Together with Highlight we’re delivering a service that takes all the worry away from the customer in running and depending on an advanced network, giving them the freedom to focus on what’s important to them, their business.”

Paul Bulmer, Director of Product Management at Maintel


Take the first step towards better customer relationships

Speak with a Highlight network services expert and start transforming the value of your network to create more profitable customer relationships.

Get in touch