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Complex cross-technology IT reporting made manageable

The Highlight Service Observability Platform offers a clear view of your network’s performance, 
making it easier for network managers and users to communicate effectively

Create accurate and relevant reports for stakeholders in minutes. No more collating data from multiple sources or spending hours editing spreadsheets.
Unlimited tenant levels for teams, regions or customers
Frictionless scaling with unlimited users for free
Comprehensive and secure administration
Produce consistent reports no matter the technology
Access historical reporting data
Reduce report production time
Save unnecessary budget expenditure
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Organisations already succeeding with Highlight

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Consistent reporting data for multi-vendor networks

The Highlight platform translates and standardises network metrics from more than 85 different vendor services. Whether analysing the full network, comparing performance at different locations or looking at individual services, reporting data remains comparable and consistent.

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Analyse historical data in the format that makes sense for your organisation

Reporting network metrics are retained at minute-by-minute level for 365 days and at day-to-day level indefinitely in the Highlight platform. Access historical data in multiple formats:

Persistent and configurable graphical tile dashboards
Deep-dive exportable table matrixes
Extract standardised data via API into apps such as Microsoft Power BI

Spend less time building reports and more time acting on the results

The Highlight reporting suite enables users to save dashboard configurations, build report table templates and schedule reports at repeat intervals. Reports that previously took days to build can be set up in minutes and accessed instantly.

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IT budget and investment decisions backed by data

The data surfaced by Highlight can help you to positively affect your organisation’s bottom line:

Reduce overspend on underutilised connections
Target specific upgrades based on performance needs
Track and communicate SLA performance for internal and service provider support efficiency

Take the first step towards better network services

The Highlight Service Observability Platform is designed to manage network services effectively. It helps users focus on key service data without the clutter of raw technical noise.