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We have built a wealth of e-books, whitepapers, case studies and more on Highlight and common themes in the Managed Services marketplace.


Cellular services, where a mobile SIM is installed in a network device and the 4G/5G service is then used as part of a business network, are a rapidly growing part of the networking industry. Cellular services are quick t…


Excelling in customer experience and creating superior customer perception in Managed Services is a critical success factor. The industry is a battlefield, plagued with Managed Service Providers (MSPs) who claim to provid…


Broadband services, where a copper or fibre networking service is installed in a location and the service is then used as part of a business network, has been a low cost and effective form of connectivity for several year…


Every minute an application is slow or down, it hurts your business. Over the years, applications have become increasingly complex to manage. With the adoption of Service-Orientated architecture, the Cloud, Hybrid IT and …


Alliance for Better Care (ABC) is a not-for-profit federation of 46 GP practices across East Surrey and North West Sussex. ABC not only supports GP practices to be sustainable, but also assists with partnerships in their …


Visionist, experts in digital transformation and IT service management, gains full insight into the health of a government department’s infrastructure and full visibility of service performance with Highlight. With the he…
