Sales Support Administrator Role
Full-time, permanent, based in Godalming, Surrey.Base salary £35,000 plus benefits
Role Description
We are looking for a skilled sales support administrator to assist our sales team with routine administrative functions. In this role, you will answer incoming calls and manage sales inquiries, keep sales department records, and file contracts. Your duties will include scheduling appointments with customers and suppliers, arranging travel, and minuting meetings. You may also be required to perform searches for information that could be useful to the sales team.
To ensure success, sales support administrator should have related experience and demonstrable administrative expertise. Outstanding sales support administrators assist sales teams in such a way that it allows them to pursue sales targets, rather than being tied down with additional paperwork.
The position will be based at the company offices in Godalming, Surrey, though with some flexibility allowed for home working. It is possible this role could be taken on a part-time basis, with salary pro-rata depending on the right candidate.
Sales Support Administrator Responsibilities:
- Answering and screening internal and external phone calls and emails.
- Scheduling appointments for the sales department, service providers, suppliers, and customers.
- Maintaining and updating supplier, sales, and customer records.
- Keeping track of the sales team’s communication with customers.
- Preparing and filing sales contracts and agreements.
- Liaising with other departments on administrative matters of mutual importance.
- Performing research in support of new opportunities or account development
Sales Support Administrator Requirements:
- Demonstrable experience in sales support administration, or similar.
- Experience with sales industry software like salesforce and client relationship management (CRM) systems, or similar.
- Exceptional organisational skills
- In-depth knowledge of administrative recordkeeping practices.
- Familiarity with sales contracts and agreements.
- Proficiency with Office software
- Excellent written and verbal communication skills, as well as customer service skills.
- Strong interpersonal skills and a proactive approach toward problem-solving.
