Highlight brings quick and easy Service Level Management (SLM) reporting to the Managed Service Provider Market. As a Service Manager, you know that there can be a great deal of disagreement surrounding service performance and availability. Sharing factual, unbiased performance data removes communication issues and enables service providers and their customers to work together. Our goal is to improve this trusted partnership through Highlight’s new SLA Now feature.
SLA Now – Highlight product information
Highlight Ltd. 
