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As businesses transform themselves digitally, customer experiences increasingly depend on the quality and performance of the applications that support those customer interactions. Today, apps are hosted everywhere โ€“ in public and private clouds and in enterprise data centres. Employees often sign up for numerous apps, without any official IT department sanction or involvement, behaving like a shadow IT department, sprawling corporate data all over the cloud. Keeping a grip on which apps are holding business-critical data is challenging, as is data governance and ensuring those apps deliver consistent business benefits.