Secure customer portfolio growth with fast-deployment observability in the cloud
The Highlight Service Observability Platform offers a clear view of your network’s performance, making it easier for network managers and users to communicate effectively
Highlight makes selling observability simple. Close more deals with a differentiated offering and increase customer retention by enabling them to solve their IT issues.
Scalable monitoring, alerting and reporting with ultimate productisation and sales versatility.
Organisations already succeeding with Highlight
Opportunity
The untapped observability opportunity
Get visibility of all your network services, applications and locations in single digestible SaaS dashboard designed for scalable business operations. Upgrade from technical monitoring to service observability for real outcomes.
%
Of surveyed organisations face observability hurdles
%
Report that they lack mature observability capabilities
%+
Projected CAGR for the observability market through 2030
The monitoring and observability market is projected to grow at a CAGR of more than 10% until 2030. We sell and deploy our platform to thousands of organisations globally.
Partner with Highlight to drive IT efficiency and empower your sales teams
At Highlight we sell and deploy our platform to thousands of organisations globally. Take advantage of observability opportunity by partnering with Highlight for a differentiated offering.
Benefits
Partner with Highlight and give your customers:
Enable secure access to understandable IT service data for multiple teams in different roles without increased costs for extra users.
Award-winning network observability
Unified visibility of all services categorised into different teams, locations and services
Increased IT support efficiency
Hyper-relevant alerting and native multi-tenancy reduce mean time to resolution
Fast and low-impact cloud deployment
Utilise API integrations to get customers up and running in the cloud in just minutes.
Deliver efficiency and control with Highlight
The Highlight platform helps IT departments realise efficiency gains and take control of their technology. Do the same for your customers by partnering with Highlight for a differentiated offering.
Deployment
Multiple ways to sell and adopt
The low-impact deployment process and unique multi-tenant architecture of the
Highlight platform enables staged adoption to ensure minimal disruption and fast ROI.
1: Close more deals
Direct resell
Resell Highlight to customers as a self-service add-on that gives sales teams a key differentiator that increases both deal closure rates and total deal values.
2: Increase renewal rates
Value-added service
Create a premium service where customers, dedicated support and account management staff have access to Highlight to reduce support escalations and increase renewal rates.
3: Consolidate market share
Full managed service adoption
Join the ranks of our most successful provider partners and embed access to, and use of, Highlight into every deal for a truly differentiated and more valuable service offering.
Step 1: Close more deals
Direct resell
Resell Highlight to customers as a self-service add-on that gives sales teams a key differentiator that increases both deal closure rates and total deal values.
Step 2: Increase renewal rates
Value-added service
Create a premium service where customers, dedicated support and account management staff have access to Highlight to reduce support escalations and increase renewal rates.
Step 3: Consolidate market share
Full managed service adoption
Join the ranks of our most successful provider partners and embed access to, and use of, Highlight into every deal for a truly differentiated and more valuable service offering.
Find out how Gamma Communications increased customer retention by 24%
Gamma Communications deploys Highlight on every deal, using it as an integral part of service management. They report a 30% reduction in support escalations, a 24% increase in customer and retention and significant sales pipeline growth as a result of using Highlight.
Take the first step towards better customer relationships
The Highlight Service Observability Platform is designed to manage network services effectively. It helps users focus on key service data without the clutter of raw technical noise.
