Without the network, nothing works
Keep your networks and applications healthy with the Highlight Service Observability Platform – Fast-deployment SaaS monitoring and observability in the cloud for actionable insights across all your locations, technologies and vendors
More than 4,000 organisations deploy Highlight across 100,000+ locations worldwide
Features
Cloud-based network monitoring transformed for how business actually works
The Highlight Service Observability Platform is designed to manage network services effectively. It helps users focus on key service data without the clutter of raw technical noise.
Superior network visibility with Insight UI
Immediate recognition and understanding of the state of the network for global IT directors, technical support operatives or branch-level users.
Be proactive and never miss an issue with hyper-relevant alerting
Highlight’s customisable alerts help you strike the Goldilocks zone — not too many, not too few, just right for your organisation.
Complex cross-technology IT reporting made manageable from one platform
Create accurate and relevant reports for stakeholders in minutes. No more collating data from multiple sources or spending hours editing spreadsheets.
Scalable and secure multi-tenant access for any organisation
Highlight’s native multi-tenant structure provides controlled access to service data across teams and departments. Manage multiple teams, regions or divisions from a single, scalable platform.
We’re here to help
Tell us your requirements and one of our expert team members will show you how the Highlight Service Observability Platform can solve your network service management challenges.
Integrations
All your vendors and technologies integrated in one platform
The Highlight platform integrates 85+ different vendor services – giving you a single platform for visibility, support and IT management, no matter the technology.
“Highlight really comes into its own when I can look at the dashboard within any specified time and see exactly what happened in an outage window. We have found it has delivered an astounding 80% reduction in time to identify network issues”
Jonathan Price
IT Manager at Countrywide Healthcare
Latest news
The latest news and insights at Highlight
– 2-3rd April 2025, Excel, London – Stand No: S58 – Highlight, the leading provider of SaaS cloud-based network observability, will showcase its Service Observability Platform at The Retail Technology…
Discover how to maximize Meraki monitoring using APIs, enhancing network performance and reliability through proactive issue resolution. APIs have emerged as an indispensable tool those managing large scale networks. They…
Highlight has been awarded 2nd place global winner of the Cisco Partner Innovation Challenge 2024. This prestigious accolade, which comes with a $100,000 cash injection from Cisco, follows the company’s…
Take the first step towards better network services
The Highlight Service Observability Platform is designed to manage network services effectively. It helps users focus on key service data without the clutter of raw technical noise.
