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Pricing that scales with your organisation

The Highlight Service Observability Platform offers a clear view of your network’s performance, 
making it easier for network managers and users to communicate effectively

Pay only for what you use – no block licenses, hardware costs or version upgrade fees. With Highlight, you can focus on your managing your network service.

Pricing determined by the devices and applications you monitor – not limited by data caps or user licences.

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Organisations already succeeding with Highlight

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Scalable

Scalable, flexible service observability

Our pricing fits around the way you work and can flexibly accommodate your particular business model, while making sure you only pay for what you actually use.

Monthly entry price

$750

Monthly entry price

Monthly per node price from

$2.50

Depending on volume and functionality

Pay as you scale

Starting from $750/month, pricing is based on the services and components you track — like CPE routers, SD-WAN,
WiFi or application tests. Costs drop as you scale or commit.

Pay for what you actually use

Scale Highlight up or down anytime without penalty. Whether you’re adding a feature or a customer, you only pay for what you use – no fixed blocks and no wasted spend.

Pure SaaS

One monthly fee covers it all – no servers, no licences, or upgrade fees. Optional features stay optional, and you control who sees what across teams or sites.

As many users as you want

Our mission is to improve the conversation between network service managers and stakeholders – so get people talking. You can add unlimited users to Highlight at no extra cost. The more people you include, whether teammates, customers or upstream providers, the more value you get. Visibility is fully controlled, so users only see what you allow.

Illustration of a central blue cube with a white circular symbol, connected to four surrounding smaller blue cubes via glowing green lines, representing a multi-tenant system or data hub

Proof of service baked in

As a network service manager, you’re measured on service quality. Highlight helps you prove value with features like maintenance windows and SLA exception tracking.

Frictionless multi-tenancy

Highlight understands complex business network structures, with built-in security, granular control and delegated access down to individual users.

Control over updates

We don’t surprise teams or customers with unexpected changes. New versions are sandboxed, with plenty of upgrade notice and features hidden until you’re ready.

Businesses like pictures

Unlike conventional tools, Highlight speaks the language of customers, services and performance – with clear visuals that make conversations easier and faster.

Self service with silver service

We provide clear documentation and a helpful team. 
One customer said, ‘Highlight is the first thing I log onto and the last I sign out of’ – we want you to feel the same.

When you succeed, we succeed

Highlight’s team brings over 150 years of network service management experience and uses that insight to support our partners and help them succeed.

Take the first step towards better network services

The Highlight Service Observability Platform is designed to manage network services effectively. It helps users focus on key service data without the clutter of raw technical noise.