Free Webinar Session: The Top 5 IT Observability Issues Costing You Money
Highlight Ltd. | 22/05/2024
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Technology is the lifeblood of modern business. Every outage has the potential to have a direct effect on the revenue and reputation of a business. To thrive, businesses must streamline their support processes and observability stack to keep customer experience at its best. Join us for an illuminating webinar where we explore how data-backed decisions can create quantifiable advantages for your IT operations.
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What’s Costing You? The Top 5 Problems
- Are you getting what you paid for?: Communication service providers are often the backbone of business IT, and a significant part of your budget. Maximising this relationship could save you money and your reputation, the problem is that most service providers cannot provide effective proof of delivery.
- The network is rarely to blame… but how do you prove it?: Increasing dependence on both the core network and application services means that the need to determine the source of issues can increase confusion and meantime-to-repair when outages occur
- Centralised IT support structures are forced to be reactive: Every outage in business IT has the very real potential to directly cost revenue. The issue is that you can’t be in every branch or location and by the time an issue is bad enough to be reported by branch staff it’s often too late.
- Bandwidth requirements are always changing and difficult to estimate: Continually changing and increasing technology requirements stretch bandwidth capability without ways to effectively measure and plan capacity, forcing expensive over-specification or compromised reliability.
- Your network can’t always be uniform: Different regional requirements and legacy technologies in different branches fragment support process, lowering efficiency and increasing training costs.