Highlight is constantly adding new capabilities to better facilitate communication between Service Providers and the customer organisations that use their connectivity services. As an independent source of truth, we get a lot of honest feedback and opinion from both sides about what customers want and what difficulties MSPs face delivering it.
In our previous article, Why Do Enterprises Need a Managed Service Provider Anyway?, we talked about how Managed Service Providers (MSPs) must focus on the ‘managed’ aspect of their offerings if they are to fight their cu…
09/11/2023
Book to find out how to #gomanaged using Cisco technology alongside the Highlight Service Assurance Platform. Highlight is attending the Cisco Partner Summit 2023 in Miami from Monday 6th November until Thursday 9th Novem…
02/11/2023
Discover how Countrywide Healthcare transformed their self-managed Cisco Meraki WiFi network using the Highlight Service Assurance Platform. Overcoming critical network challenges in a busy dispatch warehouse, they achiev…
23/10/2023
In a significant acknowledgement of partnership excellence, Cisco Meraki has presented its Ecosystem Partner of the Month award to Highlight, recognising the exceptional contributions the Highlight Service Assurance Platf…
30/08/2023
We’re excited to announce the latest addition to the Highlight Service Assurance Platform, the Reporting Insights page. This new page provides all Highlight users with a customisable tile-based reporting hub that displays…
11/08/2023
ITGL, a renowned Cisco Gold Partner, is pleased to announce its strategic partnership with Highlight, the leading Service Assurance Platform. This collaboration aims to enhance ITGL’s digital managed services and de…
17/07/2023
