News

Martin Saunders, Product Director at Highlight, explains why channel providers need to adopt a full-service wrap for customers to deliver more accurate, relevant, and easy to interpret insights into how networks and applications are performing. With the massive increase in home working, the big issue is how this will affect the traditional office, its connectivity,…

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Highlight is an insights platform built specifically to transform the commercial strategies of MSPs and other IT Service providers. It enables business-level users (sales teams, service managers, operations agents and product managers) to access actionable insights about network performance data and use that information to drive decision making.  It then connects those users and insights…

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Highlight will provide visibility across the many disparate vendors and technologies that Signalhorn employs including global providers of satellite, broadband, SD-WAN, cellular, and wireless services. Signalhorn’s operations team in Stuttgart, Germany will use Highlight to optimise these multiple carriers and technologies as well as share the portal’s real-time information directly with customers. Michael Biederer, VP…

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Bimal has 20+ years of sales, marketing and business development experiences for multi-national companies such as BT Retail, BT Global Services, Tiscali, Virgin Media Business and Virtual1. Most recently, he was Head of Business Development and Marketing at Luminet where he established the company’s new partner portal and introduced key strategic partners including Expo-e, FluidOne…

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Making the investment At Highlight we try hard to maintain a culture of continuous learning and development. As we shared previously in “Software Engineering: A Learning Curve that Never Straightens” we are building upon our Friday cake-powered “Watch and Learn” sessions by adding monthly Training and Innovation Days. Like the meetings that make up our…

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Based in Hampshire, Onecom has a UK-wide network of regional offices with over 400 staff, serving more than 100,000 customers across the UK and internationally. With Highlight, Onecom can give its customers real-time insight and greater confidence in their broadband, ethernet and hosted telephony services. Marcus Alves, Head of Service Operations at Onecom alongside his…

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Reliance acsn protects its customers’ information assets through the creation of risk profiles and firewall design alongside business-driven defined monitoring, early detection and rapid response. With Highlight, Reliance acsn now has early warning of possible issues through greater visibility and understanding of network infrastructures and information flows across the 1,000 plus security devices it manages…

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V12 Telecom provides internet services, hosted voice, mobile and direct routing to small and medium sized organisations, many of whom are introduced via IT partners. V12 implemented Highlight earlier this year to gain real-time analysis and visibility into the performance of all its services. Charles Rickett, Co-founder and Managing Director of V12 Telecom says, “One…

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Now IT is using Highlight to deliver clarity into how its enterprise customers experience its services. By consolidating its monitoring systems with Highlight, Now IT has easy access to reports for use by both its technical support teams and customers. Darren Brown, network manager at Now IT Solutions says, “We’re looking to provide our customers…

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We looked at the three most popular frameworks: Angular, React and VueJS. Issues under consideration were: Popularity in the developer community Adoption in business environments Richness of functionality How well it would integrate into our current source base Time constraints Varying levels of experience in the team The easiest points to initially negotiate were popularity…

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