News

Anish and Jackie began their week with the service delivery team to setup a pair of routers they would be developing and testing against. Following this, they worked with the product team to break down the problem using user requirements and creating user stories. Both students then set about implementing the software to address these…

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The launch comes hot on the heels of Ofcom’s commitment to improve broadband services. From March 2019, a new voluntary code of conduct compels service providers to give minimum speed guarantees and inform customers of predicted broadband speeds before they buy. Highlight’s new Broadband Clarity brings discipline to unruly broadband connections so service providers and…

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As Charity of the Year for the 2019 Virgin Money London Marathon, Alzheimer’s Society and Alzheimer’s Research UK joined forces for a year-long campaign to power ground-breaking dementia research, overthrow old attitudes and lead the charge towards a cure. Anthony completed the marathon in an impressive 3 hours 47 minutes and 8 seconds – a…

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The new Highlight Managed Services enables service providers to avoid the lengthy process and cost of productising Highlight through their internal systems. Service provider sales teams can now resell Highlight as a professional service without complication whilst adding profitable margin, to deliver service performance transparency to their customers. Highlight is a single management solution for…

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Owen Hawkins, head of infrastructure at Blackstar’s HQ in Bristol says, Keeping our customers is critical to the business, and whilst we already have an excellent retention rate, we wanted to ensure customers stay for the long term. To achieve this, we needed to make it easier for our team to build and maintain strong…

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Gamma will be addressing the ever-changing behavior of the market and end customers, whilst giving practical advice to Channel Partners on how they can resolve some of these challenges and adapt to this new environment. Proving the value of managed services For more than eight years, Gamma has used Highlight with their direct customers to…

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P2C delivers bespoke solutions to all size of businesses, from start-ups through to multi-national organisations, helping them to achieve the ‘right communications’ for their needs. The company partners with phone and system manufacturers like Avaya, Panasonic, Gigaset and Cisco as well as BT, Talk Talk and Virgin Business, to deliver complete telephony solutions such as…

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The awards took place following the Managed Services & Hosting Summit in Bishopsgate, London. This event provided a forum for discussing and debating the common issues facing the channel due to vast competition and how aligning and engaging with customers is the key to a successful and differentiated MSP business. Richard Thomas, CEO of Highlight…

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Best Cloud Platform-based Managed Service Solution Most Innovative Managed Service Solution (General) These awards are being launched by event organisers of the Managed Services and Hosting Summit, IT Europa and Angel Business Communications, to recognise excellence within the dynamic, innovative ICT Sector. We’re proud to be a Platinum sponsor at this years’ event with two…

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For anyone who doesn’t know what the Prudential Ride London 100 is, its an annual celebration of cycling. A 100-mile challenge, where both amateur and professional cyclists depart from Queen Elizabeth Olympic Park in the early hours of the morning before passing some of London’s most famous landmarks, as it heads out to the Surrey…

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