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We have built a wealth of e-books, whitepapers, case studies and more on Highlight and common themes in the Managed Services marketplace.


Transforming the value of broadband services – Highlight ebook Transforming the value of broadband services – Highlight ebook

Broadband services, where a copper or fibre networking service is installed in a location and the service is then used as part of a business network, has been a low cost and effective form of connectivity for several year…

30/08/2022
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The role of monitoring in application performance management – Highlight ebook The role of monitoring in application performance management – Highlight ebook

Every minute an application is slow or down, it hurts your business. Over the years, applications have become increasingly complex to manage. With the adoption of Service-Orientated architecture, the Cloud, Hybrid IT and …

30/08/2022
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Alliance for Better Care uses Highlight to ensure efficient vaccine service – Highlight case study Alliance for Better Care uses Highlight to ensure efficient vaccine service – Highlight case study

Alliance for Better Care (ABC) is a not-for-profit federation of 46 GP practices across East Surrey and North West Sussex. ABC not only supports GP practices to be sustainable, but also assists with partnerships in their …

30/08/2022
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Visionist improves management of government infrastructure – Highlight case study Visionist improves management of government infrastructure – Highlight case study

Visionist, experts in digital transformation and IT service management, gains full insight into the health of a government department’s infrastructure and full visibility of service performance with Highlight. With the he…

30/08/2022
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Verizon delivers Ikeas new intelligent hybrid service – Highlight case study Verizon delivers Ikeas new intelligent hybrid service – Highlight case study

Having a fast and efficient network is critical for Ikea. The company’s primary challenge is to ensure the performance of its core in-store processes and vital applications such as those for designing kitchen layouts. A p…

30/08/2022
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V12 uses Highlight for closing new business and customer retention – Highlight case study V12 uses Highlight for closing new business and customer retention – Highlight case study

V12 Telecom has been delivering excellent customer service for more than 20 years. It specialises in providing managed voice, data, and mobile services to enterprise users and partners globally, and was one of the first c…

30/08/2022
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