Downloads

We have built a wealth of e-books, whitepapers, case studies and more on Highlight and common themes in the Managed Services marketplace.


Gamma enhances customer experience with Highlight – Highlight case study Gamma enhances customer experience with Highlight – Highlight case study

Highlight is helping Gamma to deliver clear, real-time visibility into the performance of its managed communications including voice, data and mobility services. Highlight helps Gamma to see clearly how its large to mediu…

30/08/2022
Read more
Claranet uses Highlight to deliver a value-based service – Highlight case study Claranet uses Highlight to deliver a value-based service – Highlight case study

Claranet is a managed services provider that has delivered IT services since 1996. We provide Network and Hosting services for our customers, enabling them to focus on their core business, not IT management. Over the last…

30/08/2022
Read more
Berensden shines a light into Gamma network – Highlight case study Berensden shines a light into Gamma network – Highlight case study

Berendsen, a world-leading textile and laundry provider, is using Highlight’s network and application monitoring service to deliver visibility into its managed network service supplied by Gamma. The Highlight service is a…

30/08/2022
Read more
Skype for business capability – Highlight use case Skype for business capability – Highlight use case

Highlight is designed for managed service providers and enterprise corporate management team members who wish to independently verify they are getting value for money and return on their Applications, Network and Unified …

29/08/2022
Read more
Payment automation service assurance – Highlight use case Payment automation service assurance – Highlight use case

The world of modern retail depends on connectivity more than ever before. Retail businesses need to ensure that their services are resilient, especially when it comes to payment systems. The Highlight Service Assurance Pl…

29/08/2022
Read more