Case studies
V12 uses Highlight for closing new business and customer retention – Highlight case study
V12 Telecom has been delivering excellent customer service for more than 20 years. It specialises in providing managed voice, data, and mobile services to enterprise users and partners globally, and was one of the first c…
30/08/2022
Turner & Townsend speeds up flow reports using Highlight – Highlight case study
Highlight has collaborated with international construction firm Turner & Townsend to enhance its Flow reporting, a premium feature within Highlight that adds extra transparency on who is using the network and what th…
30/08/2022
Signalhorn delivering for global petroleum using Highlight – Highlight case study
Prior to partnering with Highlight, Signalhorn’s global petroleum customer was having severe issues with visibility of its North European network covering 3000+ petrol/gas stations. They needed a clear view of where servi…
30/08/2022
Maintel uses Service Tiles to show potential outages – Highlight case study
Maintel, a leading systems integrator and managed services provider, has embedded Highlight into all the services it builds and delivers to customers. Using Highlight’s Service Tiles, the company has clear and simple visi…
30/08/2022
LSBU monitors digital business services – Highlight case study
London South Bank University is one of London’s largest and oldest universities. Since 1892, they’ve been providing vocationally relevant, accredited and professionally recognised education. They are a cosmopolitan univer…
30/08/2022
JLT improves employees experience of vital IT services – Highlight case study
Jardine Lloyd Thomson is one of the world’s largest providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. They have offices in 40 territories with some 9,500 employee…
30/08/2022