Case studies
Countrywide Identifies Network Issues 80% faster with Highlight and Meraki – Highlight case study
Countrywide Healthcare assures its busy Meraki WiFi-based dispatch network using the Highlight Service Observability Platform, leading to an 80% reduction in time to problem identification whilst spending 71% less than on…
28/09/2023
Gamma increases Meraki SD-WAN customer retention by 24.6% with Highlight – Highlight case study
When Gamma Telecom delivers its industry-leading Cisco Meraki SD-WAN solution to customers, it relies on the Highlight Service Observability Platform to provide a 24.6% increase in customer retention and a 30% reduction i…
28/09/2023
Highlight helps retailer improve efficiency of SD-WAN support – Highlight case study
The Highlight Service Assurance Platform is helping a retailer with 500 regional branches, offering a solution the enables the business to take full advantage of its recent Meraki SD-WAN installation. Highlight’s unified …
03/02/2023
Alliance for Better Care uses Highlight to ensure efficient vaccine service – Highlight case study
Alliance for Better Care (ABC) is a not-for-profit federation of 46 GP practices across East Surrey and North West Sussex. ABC not only supports GP practices to be sustainable, but also assists with partnerships in their …
30/08/2022
Visionist improves management of government infrastructure – Highlight case study
Visionist, experts in digital transformation and IT service management, gains full insight into the health of a government department’s infrastructure and full visibility of service performance with Highlight. With the he…
30/08/2022
Verizon delivers Ikeas new intelligent hybrid service – Highlight case study
Having a fast and efficient network is critical for Ikea. The company’s primary challenge is to ensure the performance of its core in-store processes and vital applications such as those for designing kitchen layouts. A p…
30/08/2022