Highlight for ThousandEyes digital experience services
We have integrated the Highlight Service Observability Platform with Cisco ThousandEyes to provide a simple single-pane-of-glass view of the whole network, including application digital experience.
This strategic collaboration empowers organisations by providing a single service observability solution where user digital experience can be understood and assessed in context with the supporting network infrastructure.
Using the Highlight platform in conjunction with ThousandEyes, you can:
- Place digital experience metrics in context with core network service observability metrics
- Determine whether the network is helping or hindering application performance
- Increase support efficiency and report on digital experience SLAs
Fill out the form to download our ‘Highlight for Digital Experience Services’ datasheet or click here to get in touch and book a demo session with one of our expert team members.
Need to know more?
What is the Highlight Service Observability Platform?
The Highlight Service Observability Platform provides a full understanding of how your network service is performing. This enables productive communication between network management staff and end-users at all levels, resulting in a network that is optimised to work for everybody.
Whether you’re an enterprise organisation or a managed service provider, go beyond technical monitoring for the ultimate service assurance solution.
How does Highlight help Cisco Catalyst, Meraki and ThousandEyes users?
The Highlight platform enhances the capability of network managers and service providers to competently assure Cisco Catalyst, Meraki and ThousandEyes networks at scale within multi-site, multi-technology or multi-tenant networks, providing full shared visibility of Cisco-based digital experience, SD-WAN, switch, cellular and WiFi performance alongside the Broadband, Ethernet and Cellular underlay, LAN and VPN overlay connections that support them.
Don’t just take our word for it
The Highlight platform is used extensively by both enterprise organisations and managed service providers. Read the two case studies below to see how our customers and partners are using Highlight to increase efficiency and reduce time-consuming escalations.
Countrywide Identifies Network Issues 80% faster with Highlight and Meraki – Highlight case study
Countrywide Healthcare assures its busy Meraki WiFi-based dispatch network using the Highlight Service Assurance Platform, leading to an 80% reduction in time to problem identification whilst spending 71% less than on com…
Gamma increases Meraki SD-WAN customer retention by 24.6% with Highlight – Highlight case study
When Gamma Telecom delivers its industry-leading Cisco Meraki SD-WAN solution to customers, it relies on the Highlight Service Assurance platform to provide a 24.6% increase in customer retention and a 30% reduction in su…
What about the technical stuff?
Highlight seamlessly integrates with the Meraki Dashboard API and the Cisco SD-WAN vManage API to collect data on the stability, load and health of the network. Just a single API key or user account is required to discover and collect data on thousands of sites within minutes.
These data are then manipulated, aggregated and simplified to represent insights into the network service rather than the low-level technology stack. Additionally, information can be collected from other networking devices via SNMP and Netflow/IP-FIX, to provide a full-rounded view of the whole network, LAN, Underlay and Overlay.
Sure, but how much does it cost?
Like every aspect of Highlight, our pricing model is built to be flexible, enabling you to match it to the network services you depend on. Large or small, you pay just for what you use, as you use it – no block licenses or long-term commitments. Highlight is pure SaaS, so there’s no hardware costs and you’re always on the latest version.
Discover and demonstrate the true potential of your network service
The Highlight Service Observability Platform provides a shared understanding of how your network services are performing through standardised multi-vendor, multi-tenant service assurance visibility.
Experience the benefits for yourself. Fill out the form to start your 14-day free trial.
Start your free trial…
- Import as many devices and connections as you want during the 14-day period
- Full access to all standard Highlight platform features
- Switch freely between your own clean-slate trial environment and our pre-populated demo area
- Utilise our guided tour to explore main Highlight functionality and discover how to populate your environment
