Highlight for SD-WAN service assurance

In a market crowded with Service Providers trying to make their SD-WAN solution stand out, the Highlight Service Assurance Platform provides the end-to-end service assurance and visibility that makes this possible.

Highlight’s SD-WAN integration lets MSPs and enterprise customers see the health and performance of both their SD-WAN overlay networks and the underlay connectivity on which the SD-WAN relies, such as 4G/5G cellular, broadband and Ethernet.

Highlight presents complex network service data in a clear and readily understandable business context.

Problems with SD-WAN implementation

A properly implemented SD-WAN solution can transform the efficiency and agility of corporate networks. However, without proper service assurance, most SD-WAN solutions present significant challenges to Service Providers and their enterprise customers.

A properly implemented SD-WAN solution can transform the efficiency and agility of corporate networks. However, without proper service assurance, most SD-WAN solutions present significant challenges to Service Providers and their enterprise customers.

portals-no-good-icon

Non-integrated portals

SD-WAN vendor dashboards are only designed for management of the overlay portion of a network built from that vendors’ equipment. Underlying connectivity remains hard to see, even though it will often be the root cause of application slowdowns.

 
multi-vendor-no-good-icon

No multi-vendor support

There is no support for multi-vendor environments or integration into existing network management structures. Vendor portals tend to be standalone, meaning staff have to log into multiple platforms.

 
reports-no-good

Limited reporting

Reporting features are often basic with insufficient customisability, designed for single-enterprise use rather than a Service Provider environment. It’s hard for providers to demonstrate that the SD-WAN solution is working to deliver the expected benefits for their valued customers.

 
multi-tenancy-no-good

No multi-tenancy

SD-WAN vendors typically have limited support for multi-tenancy which significantly hinders efficient use of the technology by service providers. Each customer must be managed independently with no economies of scale or global view of the customer’s networks, and no granularity to decide who sees what.

 

SD-WAN implementation problems

A properly implemented SD-WAN solution can transform the efficiency and agility of corporate networks. However, without proper service assurance, most SD-WAN solutions present significant challenges to Service Providers and their enterprise customers.

portals-no-good-icon

Non-integrated portals

SD-WAN vendor dashboards are only designed for management of the overlay portion of a network built from that vendors’ equipment. Underlying connectivity remains hard to see, even though it will often be the root cause of application slowdowns.

 
reports-no-good

Limited reporting

Reporting features are often basic with insufficient customisability, designed for single-enterprise use rather than a Service Provider environment. It’s hard for providers to demonstrate that the SD-WAN solution is working to deliver the expected benefits for their valued customers.

 
multi-vendor-no-good-icon

No multi-vendor support

There is no support for multi-vendor environments or integration into existing network management structures. Vendor portals tend to be standalone, meaning staff have to log into multiple platforms.

 
multi-tenancy-no-good

No multi-tenancy

SD-WAN vendors typically have limited support for multi-tenancy which significantly hinders efficient use of the technology by service providers. Each customer must be managed independently with no economies of scale or global view of the customer’s networks, and no granularity to decide who sees what.

 

SD-WAN service assurance
with Highlight

The Highlight Service Assurance Platform has been designed to facilitate a proper managed service by providing a clear picture of what the SD-WAN solution is delivering, with an emphasis on showing how SD-WAN elements interact with the underlying network and business-critical applications.

The Highlight platform provides seamlessly integrated SD-WAN service assurance.

SD-WAN service assurance with Highlight

The Highlight platform provides seamlessly integrated SD-WAN service assurance.

The Highlight Service Assurance Platform has been designed to facilitate a proper managed service by providing a clear picture of what the SD-WAN solution is delivering, with an emphasis on showing how SD-WAN elements interact with the underlying network and business-critical applications.

Enable-Communication

Enhanced communication

Highlight provides visibility of SD-WAN in relation to other elements of the network environment, enabling informed conversations between Service Providers and their enterprise customers. This lets both sides view the network as a true service that actually delivers business benefits.

 
Flexible-graphical-reports

Powerful SD-WAN reporting

The Highlight platform reveals and proves the performance of SD-WAN network installations using customisable Heat Tiles and the innovative Grid View. You can easily pull out customisable, graphical reports using Highlight’s reporting tools or via our reporting API.

 
Differentiate-a-commodity

Multi-vendor support

Highlight’s vendor-agnostic approach focuses on the service and user experience. The platform is highly configurable to the needs of user organisations. Multiple SD-WAN solutions can be integrated into one platform.

 
Simplify-multi-tenancy

Multi-tenant support

Service Providers and IT managers can easily incorporate multiple enterprise clients and network estates with unlimited downstream users and powerful, granular control over access, features and visibility.

 
Enable-Communication

Enhanced communication

Highlight provides visibility of SD-WAN in relation to other elements of the network environment, enabling informed conversations between Service Providers and their enterprise customers. This lets both sides view the network as a true service that actually delivers business benefits.

 
Differentiate-a-commodity

Multi-vendor support

Highlight’s vendor-agnostic approach focuses on the service and user experience. The platform is highly configurable to the needs of user organisations. Multiple SD-WAN solutions can be integrated into one platform.

 
Flexible-graphical-reports

Powerful SD-WAN reporting

The Highlight platform reveals and proves the performance of SD-WAN network installations using customisable Heat Tiles and the innovative Grid View. You can easily pull out customisable, graphical reports using Highlight’s reporting tools or via our reporting API.

 
Simplify-multi-tenancy

Multi-tenant support

Service Providers and IT managers can easily incorporate multiple enterprise clients and network estates with unlimited downstream users and powerful, granular control over access, features and visibility.

 

Get SD-WAN service assurance for your network service

Highlight currently has native support for both Cisco Meraki and Cisco Viptela technologies with additional solutions being added based on demand. Contact us to tell us your particular SD-WAN service assurance needs.

Currently supported:

meraki-logo
viptela-logo

Coming soon:

fortinet-logo
juniper-logo
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